Annual Report 2010

ProfileZenkyoren (National Mutual Insurance Federation of Agricultural Cooperatives) was founded in 1951 to create “mutual aid” through cooperation under the motto “one for all, all for one.” The JA Group (Japan Agricultural Cooperatives Group), to which Zenkyoren belongs, conducts a variety of businesses and provides a wide range of services through its societies (agricultural cooperatives). Zenkyoren is responsible for the JA Group’s agricultural cooperative insurance business. The fundamental goal is to assist members in establishing stable and secure farming and higher standards of living by insuring them against accidental loss of life and property damage. We meet this goal by offering both life and non-life insurance. Zenkyoren continues to strengthen cooperative relationships with local agricultural cooperatives (primary societies) to provide members with improved services and a greater sense of security.Number of employees: 6,300 (as of March 31, 2010)ZENKYOREN’S VISIONZenkyoren’s Basic View on Business ExpansionZenkyoren has declared the basic direction outlined below in its three-year business plan covering the period fiscal 2010 to fiscal 2012, and aims to further expand its operations based on the viewpoints of cooperative members and customers.JA cooperative insurance links regional communities with assurance and trustZenkyoren will aim for 100% communication with members and customers in order to further expand its operations based on the respective viewpoints of these essential groups.• Maintaining and expanding our business foundation through the reinforcement of links with cooperative members, customers, and regional residents• Strengthening Zenkyoren’s mutual aid implementation framework and Zenkyoren’s support functions for JA• Developing new business aimed at maintaining and further expanding the business foundationDuring fiscal 2010, we will put priority on undertaking the following eight measures aimed at steadily realizing Zenkyoren’s three-year business plan.1. Bolstering promotional activities tailored to regional characteristics and increasing security for customers’ lives in general2. Providing simple and easy-to-understand products that precisely meet needs3. Improving services and convenience4. Enhancing trustworthiness5. Reinforcing Zenkyoren’s support functions for JA6. Promoting understanding of JA and JA cooperative insurance through regional contribution activities7. Implementing initiatives to ensure Zenkyoren’s financial soundness and its stable investment activities8. Developing new business aimed at maintaining and further expanding the business foundationCONTENTS1Principal Business Indicators2Message from the Management4JA Group6OUR BUSINESSES10GLOBAL INITIATIVES12Social Responsibilities14Business Operations18Balance Sheets19Income Statements20OUR INFORMATIONRegarding fractional figure processingn Fractions in both yen and dollar amounts and the number of policies have been rounded down.n Fractions in the component ratio and year-on-year comparison have been rounded off.